Sunday, May 19, 2013

 

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Service Announcements
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Scheduled Long Distance Service Maintenance
On May 21 and May 23, 2013, Frankfort Plant Board will perform scheduled maintenance and a software upgrade on our Long Distance Service.  This will take place from Midnight until 6:00 AM both days.  Customer's FPB long distance service might be affected.  We apologize for any inconvenience this may cause and appreciate your understanding.

 
Fire Hydrant Flushing Schedule
Hydrant Flushing for Monday, May 20, 2013:

     • Human Resource Bldg.
     • Graham Ave.
     • Montrose Park
     • KSU
     • Langford Ave.
     • Missouri Ave.
     • Pebblebrook
     • Devils Hollow Rd.
     • Richardson Ct.
     • Clifton
     • Pea Ridge
     • Millie Dr.

Some discoloration may occur in your tap water; this is normal. If discoloration persists after running your faucet for a short time please call 352-4433 or 352-4501.

 
Google Apps Email Migration: Tech Note #1
Migration Notice:  If you currently use FPB’s Webmail (SmarterMail), you have probably noticed that you have an Inbox, Sent Items, and Deleted Items folders or containers.  When the migration is complete, your mail will be found under Inbox, Sent Mail, and Trash in the new system, respectively.  Google has a system-wide policy where messages that have been in the Trash more than 30 days will be automatically deleted.  Therefore, please be aware that when we complete the migration in a few weeks, any mail in your Deleted Items folder more than 30-days old will be completely deleted from the system.

This *does not* affect customers who exclusively use POP3 method of email delivery.  Only IMAP and Webmail customers will be affected by this 30-day Trash policy.

To read more about our upcoming migration to Google Apps:  http://fpb.cc

 
Potential Notification Regarding Email Password Strength
If you have an FPB email account, you may receive a notice stating you need to change your password due to the password strength. This notification is in preparation for the upcoming Gmail migration. Everyone using an FPB email address will be receiving notices and postal mail regarding this necessity very soon.

 
Budget Billing Notification
If you are an existing budget customer, May is reconciliation month. All current budget customers will need to pay their balance in full on or before May 15th.

New budget sign ups will be May 1st - 24th. Please contact Customer Service at 352-4372 for more information or to sign up. Certain restrictions may apply.

 

  

FPB 20MEG upgrade

FPB 20MEG upgrade

Google Gmail Migration

Kentucky Home Performance

Energy Star
          
FPB NEWS Headlines
Stay up to date with all the latest FPB happenings		  
 
    
Due to changes in technology, Frankfort Plant Board will soon upgrade customers to a new voice-mail system. In order to implement the new system, customers must delete old messages from their current voice-mail box and set up their new voice-mail box by following the directions below. Your new voice-mail box then needs to be activated.
By Cameron Huddleston | Kiplinger.com – Wed, May 8, 2013 5:48 PM EDT

The Better Business Bureau (BBB) reports that scammers are calling people and claiming to work for a local electric, water or gas company. The callers tell people that they're late on a utility bill and that their service will be cut off if they don't pay immediately. Then they instruct people to purchase a prepaid debit card to pay their bill and call them back with the card number. Thieves then drain the value from the card.
Frankfort Plant Board (FPB) Cable customers can now watch two more networks on their smart phones, computers and tablets - for free!

NBC Sports Network and Golf Channel have added their content to Watch TV Everywhere (TVE) programming and FPB customers can download these free apps and watch live and pre-produced programming anywhere.
Dear Valued Subscriber:

Frankfort Plant Board is pleased to announce that we are going to use Google to host our email
services in the future. This is a very exciting change, as it will enable us to provide you with latest
email technology through Google’s dynamic suite of communication applications.
While FPB is not aware of any payment scams currently operating in this area, it’s always good to generally beware and protect your information. American Public Power Association provided the following material on payment scams which we thought would be helpful to share with our customers.
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Meeting Announcements
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FPB Board Meeting
May 21
5:00 p.m.
Plant Board Clubhouse
Agenda
 
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FPB Customer Support
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Our downtown office hours are:
Mon-Thur 7:45am - 5:30pm and
Friday 7:45am - 4:30pm

Moving? Call 352-4372 at least 2 weeks before you move to make sure your utilities and services will be hooked up by the time you move.

    
317 W. Second St.   •    Frankfort, KY  40601   •    (502) 352-4372
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